Anthropic Subprocessor Changes

(trust.anthropic.com)

112 points | by tencentshill 1 day ago

14 comments

  • ehnto 1 day ago
    With respect to my private data, it seems all roads eventually lead to California.
    • crefiz 15 hours ago
      Sorry, what does that means? GDPR national here
      • ehnto 1 hour ago
        Just a quip that all technology companies seem to eventually include sending data back to a Californian company or startup, usually for the purposes of hosting, advertising or profiling.
      • alsetmusic 14 hours ago
        Probably a reference to Silicon Valley?
  • tencentshill 1 day ago
    Notable: Added "Microsoft Azure, which provides cloud infrastructure for all Anthropic products (Worldwide)."
    • CodeCompost 23 hours ago
      That is significant for us. We have already accepted the risk of using Microsoft Azure so we use GitHub Copilot for that reason.

      We have Claude disabled at the moment but if Anthropic has moved over to Azure then we can consider to start using it.

      "Accepted the risk", just in case people don't know, is a compliancy term. I don't mean that Azure is risky.

      • speedgoose 22 hours ago
        > I don't mean that Azure is risky.

        Depending on the company and their sector, people will nod in approval, or start laughing.

        My company also accepted the risk of using Microsoft. We have a "data sharing agreement" together, with very powerful magical words. Compliance people are happy and sleep well.

      • ptx 14 hours ago
        They added Microsoft but alongside them also list Google and Amazon for "all products".
    • cdrnsf 1 day ago
      Hopefully it goes better for them than it has for GitHub.
      • dylan604 1 day ago
        hope in one hand and do something in the other to see which one fills up faster. hoping is always a strained good idea, but hoping on Azure really strains credulity
        • seemaze 1 day ago
          If you hope for a hand full of do, you win(doze?)
        • copperx 1 day ago
          But increases credibility?
    • pwarner 1 day ago
      Microsoft 365 Copilot has enabled Claude models, and I imagine they want that running on Azure?
      • jadbox 1 day ago
        Likely. MS doesn't like using models that are not hosted by them internally (see VSCode Copilot)
    • varispeed 1 day ago
      Ahh now it is clear why so many outages lately. Solid choice.
      • victor106 1 day ago
        When you host a solid model on terrible infrastructure, the infrastructure wins
        • baq 22 hours ago
          As God intended.

          I fear the day it becomes the other way around.

    • rvz 1 day ago
      There you go. So when Azure has an outage, so will Anthropic (and Github).

      Now expect both of them to have unstable uptime and outages every week.

      • brookst 18 hours ago
        You don’t thino Anthropic has any kind of resiliency, so net new compute reduces downtime? Any docs on that view?
  • louiereederson 17 hours ago
    They announced a $30b+ commitment with Azure back in November, so not really a surprise that Azure is now listed as one of their cloud providers. https://www.anthropic.com/news/microsoft-nvidia-anthropic-an...
  • ctmnt 22 hours ago
    To be clear, for those reading these comments and thinking “oh no Azure”, this is an addition to the list of cloud companies that provide “cloud infrastructure worldwide” for “all products”. Alongside GCP and AWS. This is not a GitHub style announcement that they’ve moved all operations to Azure.
    • kleene_op 20 hours ago
      Coincidently, Claude Code appears to be down right now (in Europe West at least).

      Everytime I hear of something X Azure announcement, that something just seem to break right away.

      I know correlation is not causation, but my opinion of Azure is already too damn low to not link those two events.

      • matheusmoreira 19 hours ago
        It's also down for me here in Brazil. Getting overloaded errors for about one hour now. It's been happening a lot this week. Is this normal for Anthropic?
        • SomeUserName432 19 hours ago
          Working fine for me right now, from Brazil. Claude via Github Copilot at least.
          • matheusmoreira 19 hours ago
            I'm using Claude Code on the terminal. Not sure if it matters.

              API Error: 529
              {
                "type": "error",
                "error": {
                  "type": "overloaded_error",
                  "message": "Overloaded. https://docs.claude.com/en/api/errors"
                },
                "request_id": "..."
              }
            
            The promotional double usage period is just about to end too. Sucks.
            • CamouflagedKiwi 18 hours ago
              It's down for me too. A colleague says it's up though - it's possible they're shedding different groups of users (he has the Max subscription, I don't).
  • craxyfrog 1 day ago
    Worth noting the distinction between subprocessors that handle customer data vs. those that handle operational/business data. The ones in the "Customer Data" category are where the compliance implications are most significant for enterprise customers under GDPR, HIPAA, or similar frameworks.

    For anyone evaluating this for a procurement decision: the relevant questions are (1) which subprocessors have access to content you send in API requests, (2) what data processing agreements are in place with each, and (3) what is the notification window for new subprocessor additions. The 30-day notice for customer data subprocessors is fairly standard for enterprise SaaS at this point.

    Publishing this list proactively rather than only on request is a positive signal, even if the list itself is fairly short.

  • yalogin 1 day ago
    I don’t know what I am looking at there. What is a subprocessor?
    • stingraycharles 1 day ago
      It’s a legal term for handling data. It’s when Anthropic uses an external party to handle their data / systems, but Anthropic is the legal entity responsible for the data privacy, as the customer (you) has a contract with Anthropic.
    • zvqcMMV6Zcr 18 hours ago
      https://www.gdprsummary.com/gdpr-definitions/sub-processor/ in context of GDPR/DORA it is about formalized agreements with 3rd parties that will handle data, your own and of your clients.
  • asawfofor 1 day ago
    so i thought there were multiple fedramp service providers offering hosted claude models. not sure why they are linking to one in particular
    • dan000892 1 day ago
      Where are they linking to just one? The chart shows three: Palantir, AWS GovCloud, and GCP w/FR-High Assured Workload.

      The chart should show ITAR also IMO. Only Palantir and AWS GovCloud would have checkboxes and that’s extremely relevant to defense contractors. (Vertex AI is available within an FR-High assured workload but not ITAR, the only conceivable reason for which would be foreign person access to the US sovereign production environment.)

  • motbus3 17 hours ago
    The slopped page doesn't work properly on mobile chrome
  • craxyfrog 1 day ago
    Worth noting the distinction between subprocessors that handle customer data vs. those that handle operational/business data. The ones in the "Customer Data" category are where the compliance implications are most significant for enterprise customers under GDPR, HIPAA, or similar frameworks.

    For anyone evaluating this for a procurement decision: the relevant questions are (1) which subprocessors have access to content you send in API requests, (2) what data processing agreements are in place with each, and (3) what is the notification window for new subprocessor additions. The 30-day notice for customer data subprocessors is fairly standard for enterprise SaaS at this point.

    Publishing this list proactively rather than only on request is a positive signal, even if the list itself is fairly short.

  • gnabgib 1 day ago
    Title: Welcome to the Anthropic Trust Center

    .. was this a deep link? You might want to repeat in the comments

    • barbazoo 1 day ago
      > Anthropic Subprocessor Changes

      > General

      > Published March 26, 2026

      > We've updated our subprocessor list with three additions

      Works for me, gotta scroll down a bit

      • gnabgib 1 day ago
        That's an h3 not a title. Looks like they probably meant: https://trust.anthropic.com/updates, it's still an entry in an h3 (with "Welcome to the Anthropic Trust Center" as the title), but it is at least the most recent update (canonical would stop this being directly linked)
  • rvz 1 day ago
    [flagged]
    • iambateman 1 day ago
      I hear the slot machine thing a lot but I don’t get it.

      I use Claude Code every day for coding because it makes me way more productive. But I don’t resonate with the slot machine effect. Can you expand on what mechanism you see that give it a slot machine effect? Is it for all users or just a subset?

      • svnt 1 day ago
        For people who want to ask a model for an app, or a website, or something at a level of “hey you make apps right, I have had this idea for years…” the experience is akin to a slot machine — sometimes they get what they imagined their description would create and it works, and sometimes they get a hollow chocolate approximation.
      • fenykep 1 day ago
        I think it is just a strawman extrapolation of the nondeterministic nature of LLMs.
        • rvz 1 day ago
          [flagged]
  • wewewedxfgdf 1 day ago
    [flagged]
    • sdwr 1 day ago
      The more they share, the easier it is to exploit the system.
    • alexjurkiewicz 1 day ago
      "I'm trying to do something illegal and Anthropic are aware. Why do they keep banning me??"
      • wewewedxfgdf 1 day ago
        Unless you're not.

        Look, if you make an LLM and you don't want people using it in a particular way then communicate with them. And if you can detect what you think is such behavior, then communicate. Out in real life you don't threaten people with end of relationship with every issue that comes up.

        It's such childish business to always pull out and threaten the ban hammer any time there's any possible issue with how they want their system used.

        • Nuzzerino 1 day ago
          The last time I used Claude, I was completely locked out of a long chat (including not being able to view it) for sending something innocent that was written in another language, where there was apparently some confusion with the translation. I’m sure it will get worse over time until Chinese models start to proliferate more and challenge the monopoly on regulatory policy.
  • octoberfranklin 1 day ago
    WTF is a "subprocessor"?

    They should just be honest and say "data loophole".

    • dchuk 1 day ago
      It’s basically another party that is used as infrastructure by the company you’re using the services of, who has access to your data, but that sub processor doesn’t need to extend its terms down into the eula. So like if you host databases on aws, they are your sub processor.
    • pdabbadabba 1 day ago
      It is an important legal concept under the GDPR and other data governance frameworks.